FAQs

Rizemarket is a vibrant online marketplace that celebrates South African creativity and entrepreneurship. We provide a platform for local artisans, craftsmen, and small businesses to showcase and sell their unique products to a wider audience.

 

Rizemarket works as a multivendor platform where sellers can create their storefronts, list their products, manage orders, and interact with customers. Buyers can browse through various categories, discover products, and make secure purchases directly on our website.

To start selling on Rizemarket, simply sign up as a vendor, create your storefront, and list your products. Our user-friendly interface makes it easy to manage your inventory, set prices, and track sales. There are no listing fees, and sellers only pay a small commission on successful transactions.

We welcome a diverse range of products on Rizemarket, including handmade crafts, artisanal goods, fashion and accessories, home decor, beauty and skincare products, electronics, and much more. If you’re unsure whether your products are suitable for Rizemarket, feel free to reach out to our support team for clarification.

Rizemarket partners with trusted payment gateways to ensure secure transactions for both buyers and sellers. We accept major credit and debit cards, as well as other popular payment methods. Sellers receive payouts directly to their bank accounts on a regular basis.

By shopping on Rizemarket, you’re not just purchasing products – you’re supporting local businesses and artisans. Our marketplace offers a diverse selection of high-quality products, often unavailable elsewhere. You can also enjoy competitive prices, convenient payment options, and excellent customer service.

If you have any questions, concerns, or feedback, our dedicated support team is here to help. You can reach us via email at [support email address] or through the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.

We currently operate on a dropshipping model, which means we do not hold stock. Here’s how it works:

 

  1. Order Processing: When a customer places an order for your products on our platform, we immediately notify you to fulfill the order.

  2. Vendor Fulfillment: As the vendor, you’ll be responsible for packaging and shipping the ordered products directly to the customer.

  3. Payment Transfer: Once the order is successfully delivered, we transfer the payment to you, deducting our commission fee of 6%.

 

This system allows vendors like yourself to maintain control over your inventory while also providing customers with a streamlined shopping experience.

 

  • Increased online exposure
  • Improved brand recognition & awareness
  • Add a new traffic source to your website
  • Tap into our consistent stream of local traffic
  • Advertise to consumers specifically looking for businesses & have high intent to purchase
  • Receive valuable customer feedback & data

Once you list your business on rizemarket, our admin team will review it for verification purposes. We will make sure that you categorise your business correctly or block any listings that do not comply with our terms and conditions or content policy.

At Rizemarket, we charge a flat fee of 6% for sales processed on our platform. We do not impose any monthly fees, allowing you to list and sell your products without additional costs.

Our main customers encompass a diverse range of individuals who appreciate authentic, locally-made products. We cater to a community of conscientious consumers who actively seek to support small businesses and value the uniqueness of South African craftsmanship.

More Questions?

If you have more questions that are not covered on the FAQs above, please feel free to contact us.

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